Sending information

How can I send the information to you ?

You can email the details of your project to us.  The easiest 
way to do this is to reply to the confirmation email 
we send you after you have placed you order.  That way all 
of you details are already on the email.  You can also upload 
your files directly to our server from our homepage.  If you 
need to upload more than 5 files, then send the first five, wait 
for the confirmation page to appear, go back and send more.

What format should the files be in ?

For photos or other images, any format that will open in your 
web browser will be OK  We prefer images in jpeg (.jpg) 
format.  The main thing is the size of the files.  New high 
resolution digital cameras take great photos, but the files can 
be huge.  These will not only take a long time to upload 
(depending on the speed of your connection), but they will 
also take up unnecessary space on our server.  We don't 
need very high resolution images.  Images which are more 
than good enough for what we need are normally between 1 
and 2 Mb. 

All drawings should be in either AutoCad (.dwg or .dxf) 
format, Adobe reader format (.pdf) or scanned as a jpeg 
(.jpg). Adobe is the most  universal format for exchanging 
documents of any kind.  If the drawing has been prepared on 
another variety of CAD system it can normally be saved as a 
pdf.

The file type extensions which can be uploaded to our server 
are:

dwg dxf pdf jpg jpeg doc docx gif wpd bmp html jp2 jpe png 
txt tif xls zip  

Can we send information by post ?

We are set up to do all of our business electronically.  This is 
why we can offer a great service at a very competitive 
price.  If there is something that just cannot be sent over the 
internet, then you can send it by post.

I only have a few hand drawn sketches, is this enough?

For simple alterations like knocking out a loadbearing wall, 
most probably yes.  Just scan them and send them.

Can my architect send you the information to you directly?

Yes.  The information can be sent in the normal way by 
anyone, either by email or using the file upload page on the 
website.  If someone else sends the files then they should 
make it clear what job / customer it is, if this is not on the 
drawing.